Shipping policy

At Kpop Clothes, we are committed to delivering your orders quickly and efficiently, while providing you with the best possible experience. Here are the details of our shipping policy:

1. Delivery Areas

  • We offer free delivery internationally, regardless of the amount of your order.
  • Deadlines may vary depending on your location.

2. Shipping Times

  • Orders are generally processed within 1 to 3 business days after payment confirmation.
  • Estimated delivery times are as follows:
    • Europe: 7 to 14 working days
    • North America: 10 to 20 business days
    • Asia: 5 to 10 business days
    • Other regions: 10 to 25 business days
  • Delays may be affected by circumstances beyond our control (customs, carriers, weather conditions, etc.).

3. Tracking Number

Once your order has been shipped, you will receive an email containing a tracking number allowing you to follow your package in real time.

For any questions regarding shipping, our team is available at support@kpop -clothes.com. Thank you for trusting Kpop Clothes with your purchases!

4. Delivery Address

  • Please ensure that the address provided is complete and accurate. We are not responsible for any delays or losses caused by incorrect address.
  • If you need to change your address after placing an order, contact us at support@kpop- clothes.com as soon as possible.

5. Taxes and Customs Duties

  • Orders shipped internationally may be subject to taxes or customs duties depending on your country's local laws.
  • These additional costs are the responsibility of the customer and are not included in the price of the products.

6. Delivery Issues

  • If you do not receive your order within the estimated time frame, contact our customer service at support@kpop-clothes.com.
  • In the event of a lost or damaged package, we will work with the carrier to resolve the problem.